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When should I expect my order?

September 27th, 2016

If your order was placed before 2pm the previous working day, you should expect your order the next working day. Unless you have been contacted by a member of staff or you live a remote location (including Highlands or Island addresses).

If you ordered before 2pm on a Friday and paid for a Saturday delivery – you should expect your delivery on Saturday. If you missed the 2pm cut off and still paid for a Saturday delivery – you should expect your order on Tuesday and the postage difference will be credited back to your account.

If you provided a mobile number or email address when you placed your order – the couriers will keep you up to date when you should expect your order.


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