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Why have I been charged a delivery surcharge?

September 27th, 2016

You will be charged a surcharge if -

  • You have ordered an oversized item such as: a 3 meter piece of trunking/conduit, fluorescent fitting or an industrial distribution board - you will be charged a surcharge of £4.17 ex VAT.

  • If your postcode is classed as outside of Mainland UK (Ireland, Scottish Highlands, Isle of Scilly and the Channel Islands). You will be charged a surcharge of £11.67 ex VAT

Please note: Unfortunately, we cannot wavier or change any delivery charges, or decide what areas are/are not classed as UK mainland - the courier companies we use (Tuffnells and DPD) set these.


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