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I have received a faulty product

September 27th, 2016

Please call us on 01642 266013.

Dependent on the product and how long you have had it - We may advise that you need to purchase a new product from the website, we will then collect the faulty product and send it directly to the manufacturer to get the item tested. 

The outcome of this will determine what will happen next in regards to returning the item to yourself or issuing a refund to your account.

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