If your order was placed before 2 pm the previous working day, you should expect your order the next working day. Unless you have been contacted by a member of staff or you live in a remote location (including Highlands or Island addresses).
If you ordered before 2 pm on a Friday and paid for a Saturday delivery - you should expect your delivery on Saturday, If you missed the 2 pm cut off and still paid for a Saturday delivery - you should expect your order on Tuesday and the postage difference will be credited back to your account.
If you provided a mobile number or email address when you placed your order - the couriers will keep you up to date when you should expect your order.
If you need any additional assistance, visit our contacts page so you can get in touch with the team.