Need to ask us a question?
If you have any questions or concerns, you can visit our FAQ page - http://www.superlecdirect.com/help-advice/, if you cannot find an answer to your question please contact us via the details below.
Please note, our opening hours are Monday to Friday (Excluding Bank Holidays) 8:30am until 5pm.
If you call or email outside of our working hours we will endeavor to contact you back within 2 working days, if you do not hear back from us within this time, please contact us via one of the below telephone numbers.
If you have any queries regarding our products, website, deliveries or returns please contact a member of our customer service team on our freephone number (charges may apply to mobile networks dependent on your mobile carrier) on:
0800 652 9229
01642 266 013
800 652 9229
If you need to track a delivery or discuss your delivery after you have received a dispatch confirmation please contact:
0844 897 0000
You can also contact us via the following methods.
Account & Payment Queries
General Customer Services
Via Post to:
Bilcourt Electrical Distributors Ltd (Trading as Superlec Direct)
Riverside Park Road
** Please note that any technical information provided by members of the Superlec Direct team is for advice purposes only, we can only advise you to the best of our knowledge as we are not technically qualified as electricians or any other tradesmen. If accuracy on which product to use, how and where to install it or any other technical information is required, it is recommended that you will need to contact the relevant qualified trades person for the job **
Superlec Direct will not be liable for any incorrect orders or installations.